Touchless check-in for Delta and Aeromexico
Added on Thu March 17th, 2022
Booking an itinerary that includes flights with both Aeromexico and Delta is becoming easier thanks to touchless technology introduced by the two SkyTeam member airlines.
Travellers can now digitally check-in and obtain their boarding passes through both airlines’ self-service channels, then go directly to security without having to use a desk or consult an agent, providing a faster, touchless airport experience, regardless of which airline is operating the flights.
SkyTeam’s technological innovation brings both Walter Cho, Chairman, SkyTeam Alliance Board, and Alain Bellemare, Delta’s President, together on the customer experience to offer travellers during their trip, especially if international, in terms of health security and convenience, avoiding the need to wait in line.
Calculations for the use of this technology predict a positive impact on more than 50,000 customers each month, helping to minimise the stress of airport queues.
The goal by 2022 is to implement this new check-in technology with most alliance members.
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